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FAQ

Frequently asked quesctions

Payments

Do I have to pay extra fees?

Additional fees may apply for services such as catering, decorations, or extended hours. These will be communicated during the booking process.

Can I change my reservation?

Yes, reservations can be modified based on availability. Contact our team to make changes to your booking.

What happens if a host cancels?

In the rare event of a cancellation by the host, you will receive a full refund, and we will help you find an alternative venue.

How do I cancel my reservation?

To cancel your reservation, please reach out to our support team or use the cancellation feature on our website. Cancellation charges may apply.

If I cancel, will I get a full refund?

Refunds are subject to the cancellation policy of your booking. Please refer to the terms and conditions for specific details.

Reservation

Do I have to pay extra fees?

You may be required to pay additional fees depending on the services you select. These fees will be clearly outlined during the booking process.

Can I change my reservation?

Yes, you can modify your reservation based on availability. Please contact our support team for assistance with changes.

What happens if a host cancels?

If a host cancels, you will receive a full refund, and our team will assist you in finding an alternative venue.

How do I cancel my reservation?

You can cancel your reservation by contacting our support team or using the cancellation option in your account. Cancellation policies may apply.

If I cancel, will I get a full refund?

Refunds depend on the cancellation policy applicable to your booking. Please review the terms and conditions for more details.